Hi,
I'm trying to figure out the following. I know it must need a nested loop, I just can't figure out quite the way to do it, so any help would be superb.
My MySQL db has a list of incidents that a servicedesk team take in any given month. It outputs, among others, incident_number, logged_by and resolved_by. The logged_by is, of course, an individual member of the servicedesk. That person MAY resolve the incident himself, so he MAY appear in the resolved_by field too.
My aim is to get the following:
SD member 1, calls logged, calls resolved.
SD member 2, calls logged, calls resolved.
etc
Can someone help, please?